Shipping & Delivery
Please note that there may be slight delays to the dispatch of your order due to precautions we have put in place to protect the health and well-being of our staff members during this period of uncertainty caused by the coronavirus. We will make every effort to ensure that you order is delivered within 8 working days. Thank you for your understanding.
Orders has to be processed before it is shipped. The time you wait before receiving the package is made up of Processing Time and Shipping Time.
Processing Time: 1-3 business days
An order status of "Processing" means your order has been verified and put into processing procedure. Processing time is required because we need to confirm your contact information and delivery address, sort item(s), conduct strict quality checking and pack the item(s). When your order is packed properly, it will be handed in to the shipping company.
Shipping Time: 5-8 business days
We use UPS Express, INTELCOM(Canada), DHL, EMS as our method of delivery. Orders aim to be delivered between 5-8 working days.
Orders may be delivered to an alternative address other than the billing address. Once your order has been confirmed and fulfilled the shipping address cannot be altered. All orders will require a signature upon delivery.
Estimated delivery times may vary depending on shipping destination and are only a guide.
Orders that are undeliverable will be returned to us, and any costs incurred due to undeliverable orders may be charged to the customers.
For further shipping information or if you require more information about your order, please contact us at:
Messenger: aipsun(Reply within 6 hours)
* We aim to deliver between 5-8 business days. There may be times where this may not be possible due to circumstances out of our control.
* If there are multiple items in the order, then multiple packages will be generated, so if you purchase multiple items but only receive one package, don’t worry, other items will be delivered to you soon